Signature FAQs

Signature™ is a simple, cost-effective way to invest in physical gold, silver and/or platinum – whatever your budget.

Signature™ is your entry into precious metals investment and an opportunity to invest for those precious moments in the short, medium and long-term future. With a minimum order value of just £20, Signature™ allows affordable and flexible access to the precious metals market by purchasing fractions of physical gold, silver and/or platinum bars, stored securely at The Royal Mint – one of the most secure sites in the UK. Instant access to your online Signature™ account 24/7 offers you complete control and flexibility of your precious metal investments, meaning if you need access to your funds, they’re yours as and when you want them, subject to any evidence we may require from you in accordance with applicable law. For information about fees, please click here.

The Royal Mint buys LBMA Good Delivery gold and silver bars, and LPPM London Zurich Good Delivery Platinum bars, which are stored securely at The Royal Mint as pool – allocated metal on behalf of all Signature™ customers who have invested in that precious metal. The LBMA Good Delivery Rules and LPPM London Zurich Good Delivery Rules are internationally recognised industry standards, which ensures the highest levels of purity and quality.

When you purchase Signature™ you own it and have legal title to it as part of the pool allocation along with all other Signature™ customers who own part of that precious metal pool allocation. The Royal Mint holds each pooled precious metal separately on behalf of customers who have invested in that precious metal. The Royal Mint acts as a custodian, meaning that we handle the precious metal on instructions of the Signature™ customers collectively. The Royal Mint vaults (stores), audits and insures the Signature™ precious metals on your instructions and on your behalf but we don’t have any direct claim on the precious metals you’ve purchased. This gives you the assurance that your precious metals are protected.

Subject to a minimum order value of £20, you can purchase any amount you choose with no maximum order. We offer transparent fees with no hidden charges – see our fee table for more detail.

Should you no longer wish to hold your precious metals, you may sell your Signature Gold®, Signature Silver™ and/or Signature Platinum™ to The Royal Mint. The process is just as simple. Simply log in to your account, see the live gold, silver and platinum prices, and decide how much you would like to sell. Once sold, the money is deposited instantly in your account and can be withdrawn to a personal bank account, subject to any evidence we may require from you in accordance with applicable law.

Signature™ offers direct ownership of real, physical gold, silver and/or platinum without the delivery or fabrication fees associated with purchasing coins and/or bars by other means. Signature™ enables you to purchase gold, silver and/or platinum based on value rather than weight – e.g. £20 instead of a 1oz coin or bar.

When you purchase a Signature™ precious metal you own it and have legal title to it, with The Royal Mint acting as a custodian, meaning that we don’t have any direct claim on your precious metals.

For your peace of mind, The Royal Mint guarantees:

  • That you own and have full legal title to every gram of gold, silver and/or platinum on your account
  • Every gram of gold, silver and platinum on your account meets the LBMA Good Delivery Rules for gold and silver and the LPPM London Zurich Good Delivery Rules for Platinum, respectively
  • Your investment is stored securely at The Royal Mint, which is reconciled and accounted for each day
  • Your investment remains within the custody and security of The Royal Mint at all times, protected by trained security staff, and is fully insured by us on your behalf
  • The Royal Mint always holds a sufficient pool of allocated gold, silver and platinum bars in secure storage on behalf of Signature™ customers

When you purchase Signature™ precious metals you own and have legal title to them, with The Royal Mint acting as a custodian, meaning that we don’t have any direct claim on your Signature™ precious metals. If you wish to take delivery of physical gold, silver or platinum, you can sell your Signature™ precious metals through your account and your account will be funded with the proceeds of sale. You can then invest the proceeds of sale in coins or bars by purchasing these from The Royal Mint for physical delivery, subject to payment of fabrication and delivery charges for your chosen coins or bars, depending on your budget.

It’s quick and easy to open a Signature™ account and start trading. Just follow these simple steps – you’ll be up and running and purchasing your precious metal in minutes.

1: Open your account
You’ll just need to complete a few personal and bank account details and you’re all set up.

2: Fund your account
Put in whatever funds you’re comfortable with either by bank transfer or debit card – to trade now or in the future.

3: Choose your precious metal
Gold, silver and/or platinum – the choice is yours.

4: Make your purchase
Buy as much or as little as you like, from just £20, in a few clicks.

When you choose to purchase your Signature™ precious metals from, we offer:

  • No hidden charges
  • No minimum monthly fee

Our fees are as follows:

Signature Gold® Fees

1 Up to £20,099.99 1.00 % 1.00 % 0.50%
2 £20,100.00 - £100,099.99 0.75 % 1.00 % 0.50%
3 £100,100.00 or more 0.50 % 1.00 % 0.50%

Signature Silver™ Fees

1 Up to £20,099.99 4.00 % 2.00 % 1.00%
2 £20,100.00 - £100,099.99 2.00 % 2.00 % 1.00%
3 £100,100.00 or more 1.00 % 2.00 % 1.00%

Signature Platinum™ Fees

1 Up to £20,099.99 2.00 % 2.00 % 1.00%
2 £20,100.00 - £100,099.99 1.50 % 2.00 % 1.00%
3 £100,100.00 or more 1.00 % 2.00 % 1.00%

The premium is the charge applied to the value of your purchase or sale of Signature Gold®, Signature Silver™ and Signature Platinum™, and represents the fees paid to The Royal Mint on each purchase or sale, in addition to Storage Fees.

invoices are issued quarterly and must be settled immediately.

Subject to a minimum order value of £20, you can purchase any amount you choose in 0.001oz (0.0311 gram) units with no maximum.

Yes, you can sell your precious metals 24 hours a day, 7 days a week, 365 days a year on, keeping you firmly in control of your assets.

It is our understanding that Signature Gold® shall be treated as Investment Gold for UK VAT purposes and the rules of VAT Notice 701/21 will apply, and Signature Silver™ and Signature Platinum™ customers should not pay VAT on their precious metal holdings due to the Memorandum of Understanding between HMRC, the LBMA and the LPPM dated 18th April 2013. However, Signature™ customers are advised to consult their own tax advisers as to the tax consequences of their purchase, holding and sale of Signature™ before making an investment and, in particular, as to whether any Value Added Tax (VAT), Capital Gains Tax (CGT) or other tax is payable in relation to such purchase, holding or sale.

It normally takes two days for funds to be available for withdrawal after the sale of your precious metals, but this may take longer for international transactions or if we require further information from you before we can process a withdrawal, in accordance with applicable law.

We accept payments via debit cards, up to a transfer limit of £50,000 per transaction. Full information on how to fund your account can be found within the funding section of your account. At this time, we do not accept payment by credit card.

You can learn more about precious metals in our information guides and through other publically available sources. Click here for more information on our information guides.

If you would like to close your account, you simply need to apply to withdraw any existing funds from your balance and contact our customer service team, who will close the account on your behalf. Contact us here.

Your balance and a history of your transactions are available to view at any time by logging in to your account. A quarterly statement is also available within your account, which lists your transactions over the previous period, and any transactions or storage charges you have incurred.

To open an account all you need are your personal details such as your name, date of birth, home address, contact telephone number, email and your country of residence. During the account opening process, we use standard, automatic checks to confirm your identity, but for some customers we will also require copies of additional identification documents to comply with anti-money laundering regulations and other applicable laws. For non-UK residents, we will also require a verifiable identification document number in order to open your account.

This service is not available at this time.

Yes, you may use any bank account to transfer funds to your account. All you need is your unique reference number, which can be found within your account area. Debit card payments are also available and allow the transfer of any amount up to £50,000. Bank transfer is available to both UK and international customers and there is no limit on the amount of funds you may transfer.

Funds may be added to your account by electronic bank transfer or by using your debit card. Debit card payments allow the transfer of any amount up to £50,000. Bank transfer is available and there is no limit on the amount of funds you may transfer. Please be aware we currently only accept payments for products in Pounds Sterling (GBP). All prices shown on the site are in GBP.

No, The Royal Mint secure storage is one of the most secure facilities in the United Kingdom, guarded 24/7 by trained security staff. Unfortunately, individual visits are not possible.

This acceptable use policy applies to all users of, and visitors to, our Site. Your use of our Site means that you accept, and agree to abide by, the terms of use and this acceptable use .

Prohibited Uses

You may use our site only for lawful purposes. You may not use our Site in any way that breaches any applicable law or regulation or:

  • to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards; or
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

Interactive Services

We may from time to time provide interactive services on our site, for example chat rooms or bulletin boards (interactive services).

We are under no obligation to oversee, monitor or moderate any interactive service we provide on our Site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian and we reserve the right to suspend any user where we are notified that consent has not been obtained.

Content Standards

Contributions must not contain any defamatory, obscene, discriminatory or inflammatory material and must not promote violence, discrimination or sexually explicit material. Contributions must not be unlawful or illegal or be used to impersonate any person, or to misrepresent your identity or affiliation with any person.

We reserve the right to remove any content which in our sole discretion breaches these terms. We accept no liability for any actions taken by us in response to any non-compliance with this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we deem appropriate in any circumstances.

Please contact to report any inappropriate or offensive material.