Contact Us

Christmas opening hours

Find out about important changes to our customer service team opening hours and last delivery dates for the Christmas and New Year period. FIND OUT MORE

You will find answers to our most frequently asked questions in our FAQ section.

Alternatively, contact us using any of the methods detailed on this page.


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Telephone our customer service team:
Calling from the UK: 0345 600 5014
Calling from overseas: +44(0) 1443 235 908
Monday - Thursday: 08:30 am to 4:30 pm GMT
Friday: 08:30 am to 4:00 pm GMT
The Royal Mint
Bullion Customer Service Team
The Royal Mint
CF72 8YT
United Kingdom
Email our customer services team:

Please note 0345 numbers will normally be part of any inclusive minutes provided with phone packages; however call costs may vary dependent on your service provider.